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Privacy statement EIJK

Introduction

EIJK takes your privacy very seriously and will handle your personal data with the utmost care and security. This Privacy Statement explains how we process your data and outlines your rights regarding this processing. We encourage you to read this statement thoroughly. If you have any questions or comments, please contact us at customerservice@eijk.store.


Who is EIJK?
EIJK is a proprietorship, with its registered office in (3037 SH) Rotterdam, and is listed in the Dutch Chamber of Commerce under number 57487758. EIJK is responsible as the data controller for the processing of your personal data.


How does EIJK use your personal data?

Below is an overview of the purposes for which EIJK processes your personal data. It includes the specific data used, the legal basis for processing, and the retention period. For clarity, we have categorized these purposes.


Services, Customer Management, and Financial Administration

  • Purpose: Financial administration
    Data: Company name, billing address, bank details, outstanding balance
    Legal Basis: Legal obligation
    Retention Period: As long as necessary for this purpose
  • Purpose: Order management
    Data: Home address, delivery address, billing address, email, phone, payment information, Chamber of Commerce number, VAT number
    Legal Basis: Necessary for the performance of a contract
    Retention Period: As long as necessary for this purpose
  • Purpose: Payment processing, including installment payments (In3, Klarna, Riverty)
    Data: Name, billing address, payment details, email, order amount
    Legal Basis: Necessary for the performance of a contract
    Retention Period: As long as necessary for this purpose
    Note: If you select an installment payment option, we may share your information with third-party payment providers such as In3, Klarna, and Riverty. Each provider may conduct a credit check and will process your data according to its own privacy policy. We encourage you to review the respective privacy statements of these providers on their websites.
  • Purpose: Handling complaints
    Data: Home address, delivery address, billing address, email, phone, payment information, complaint content
    Legal Basis: Necessary for the performance of a contract
    Retention Period: As long as necessary for this purpose

Marketing

  • Purpose: Direct marketing
    Data: Name, home address, email, phone, click behavior, online behavior, product interest, social media account, user ID, order history
    Legal Basis: Legitimate interests (commercial interests)
    Retention Period: As long as necessary for this purpose
  • Purpose: Newsletters
    Data: Name, home address, email, phone, click behavior, online behavior, product interest
    Legal Basis: Legitimate interests (commercial interests)
    Retention Period: As long as necessary for this purpose

Website

  • Purpose: Website analytics
    Data: Online behavior, location
    Legal Basis: Legitimate interests (commercial interests)
    Retention Period: As long as necessary for this purpose

Account

  • Purpose: Account management
    Data: Name, address, email, username, password, user ID
    Legal Basis: Necessary for the performance of a contract
    Retention Period: As long as necessary for this purpose

How did we obtain your personal data?
EIJK has obtained your data because you provided it to us or through third parties such as web hosting providers, social media platforms, and payment providers when using installment payment methods.


Your rights
Under the General Data Protection Regulation (GDPR), you have several rights regarding your data, including rights to access, correct, restrict processing, object, data portability, and the right to withdraw consent.


Recipients of your personal data
Your data may be shared with data processors or third parties involved in fulfilling agreements between you and EIJK, such as payment providers for installment payments, or as required by law.


Cookies
EIJK uses cookies and similar technologies to collect information. These cookies do not harm your device and enable personalized content and advertising.


Changes to the Privacy Statement
This Privacy Statement may change over time. We encourage you to review this statement regularly for updates.


Questions and Complaints
For questions regarding this Privacy Statement, please email us at customerservice@eijk.store. If you have a complaint regarding the processing of your data, you may also contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).


Copyright © 2024 by EIJK








100% Secure payment

100% Secure Payment Apple Pay / Ideal / PayPal / Credit Card / Klarna / In3 (Installment Options Available) / Bancontact / KBC/CBC / Belfius Direct Net / Bancomat Pay / Trustly Installment options available with Klarna, Riverty, and In3.

Money-back guarantee

Not satisfied? We will refund your purchase within 3 working days of receiving your returned parcel. Please note that depending on the payment method used, it may take additional time for the refunded amount to appear in your account. Returns must be received within 14 days of delivery.

Worldwide Shipping

We process all orders within 24 hours. Estimated delivery is within 1–5 business days, depending on the destination.